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Return/Refund Policy
Returns are allowed to be returned within 14 days from original date of purchase provided the items are in their original condition. Proof of payment will be required and the customer will be asked to fill out a Return Voucher to verify the return was completed. The personal information provided on the Return Voucher is required in order to process the refund and is used for auditing purposes and to ensure customer satisfaction. An SJU or Needham Promotions Inc. representative may contact you to confirm your customer service expectations were met. After your Return Voucher has been processed you can expect a refund in the same form of payment originally used for purchase within 1-7 business days.

Please note that we cannot accept the return of items returned more than 14 days past purchase date, or items that cannot be re-sold. If at any time you have questions about returning an item purchased from this website please feel free to contact us
All prices in CDN funds
St. Jerome's University | Established in 1865 | Co-founder of the University of Waterloo
Waterloo, Ontario, Canada | N2L 3G3 | 519 884 8110

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